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Deployment & Support

We don't consider a project complete until our customer is satisfied.

Is installation the last step in a web project, or should a competent partner be there for you and your deployed systems over time, providing support and keeping you up to speed on the latest technological developments and trends?

Long-term customer satisfaction is central to our work. In our view, developing systems, integrating them and ensuring their smooth operation is just the start – providing customers the support they need to take full advantage of their systems is also essential.

Overview of our services:
Deployment and rollout
Deployment involves rolling out the complete project on customer premises and ensuring its full functionality. The process is accompanied by detailed testing phases.
Training and technical support
Parallel to the installation and testing of the systems, we offer training for all involved persons to ensure that they can use the implemented systems with maximum efficiency. A team of administrators and system architects is available continuously to answer any technical questions.
Ongoing consultation and support
Customer service and promoting customer loyalty is not just a matter of providing comprehensive technical support – for us it also includes ongoing assistance by your personal account manager or project director, who will keep you informed about the latest developments and upgrade options.




Pinuts media+science Multimedia-Agentur GmbH, Berlin
Charlottenstraße 18
10117 Berlin

Tel.: 59 00 90 3-0
Fax.: 59 00 90 3-90
© 2010 Pinuts media+science Multimedia-Agentur GmbH