Universal Messenger
The solution for efficient eCRM and e-mail marketing
Universal Messenger is equally suitable for use as a newsletter manager for a website, or as an eCRM system with a comprehensive customer database. We offer Universal Messenger in three configurations that can be expanded with optional modules to suit your needs.
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This edition is designed for website newsletter management for an unlimited number of subscribers. In addition to the preconfigured attributes, two custom attributes can be recorded for each subscriber.
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This edition provides a complete range of functions for professional eCRM applications with an unlimited number of customer records, freely configurable attributes and customer segmentation. It supports any number of administrators with custom rights.
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This edition provides a complete range of functions for extensive customer databases and high-performance send operations involving parallel mail servers. It is suitable for multiple websites and large recipient lists.
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Overview of features
Universal Messenger is a versatile eCRM framework suitable for use as a standalone application, or for integration in existing IT systems.
Its architecture permits flexible deployment in any customer relationship management scenario. Universal Messenger's features include:
a powerful, easily customized database
newsletter and campaign management
customer-related response tracking
direct marketing, call center and customer loyalty assurance modules
statistics, graphical reports and overviews
integration of third-party applications
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